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New customers get free shipping on their first order. Use code: Free-Shipping (email subscribers only).

Can we help?

We want to make sure you are happy with your order and delivery. If there is anything we can do to help, please contact us.

Call: +44 207 229 6930 or +44 7383 625 003


Alternatively, check out our FAQs here and our various services here.

Issues with your order

We apologise if you've encountered any issues with your flower bouquet. We are committed to delivering the freshest and most exquisite floral arrangements to our customers.

If you find that your flowers are in poor condition, not lasting as long as expected, or if something seems amiss with your bouquet, please don't hesitate to reach out to our team.

Issues with delivery

We understand how important timely and smooth deliveries are for our customers. If you've encountered any issues with the delivery of your order, we will do our best to rectify the issue.

If you have questions or concerns regarding the delivery process, such as delays, missing items, or any other discrepancies, please reach out to us immediately. Your feedback helps us to keep improving and delivering the best experience.

Use code: Free-Shipping to get free shipping on your first order (for email subscribers only).


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